The hospital network handled 1.2M+ patient inquiries annually across scheduling, billing, and clinical FAQs — overwhelming their call centre and creating 45-minute average wait times.
We built a HIPAA-compliant conversational AI platform with multi-turn dialogue, EHR integration, appointment scheduling, and intelligent triage — supporting voice and chat channels with seamless human handoff.
“Patients love the AI assistant — it's available 24/7 and handles 70% of inquiries without any human intervention. A game-changer for our network.”
Let's discuss how AirOxa can deliver measurable AI-driven ROI for your organisation.
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